Support

What are the hardware requirements for properly installing the app on my digital sign device?





What operating systems are compatible with your app?





Does the app require constant internet connection?





Can the location of my digital sign impact the data streaming process from the digital sign device?





Can the app conduct audience analytics in the dark or when there’s glare? Are there any limitations in terms of light and darkness?





Does the app recognize and detect even when there are occlusions, such as a hand blocking a person’s face or a person is standing behind a shelf?






Questions & Answers for DS Analytics App

What are the hardware requirements for properly installing the app on my digital sign device?





What operating systems are compatible with your app?





Does the app require constant internet connection?





Can the location of my digital sign impact the data streaming process from the digital sign device?





Can the app conduct audience analytics in the dark or when there’s glare? Are there any limitations in terms of light and darkness?





Does the app recognize and detect even when there are occlusions, such as a hand blocking a person’s face or a person is standing behind a shelf?






Do you have 24/7 support online?





What is your refund policy?





How many licenses can I purchase?





Do I need a license per digital sign device?





Where do I manage my devices, payment, and account info?





Can I integrate your app to my CRM?






Do you have 24/7 support online?





What is your refund policy?





How many licenses can I purchase?





Do I need a license per digital sign device?





Where do I manage my devices, payment, and account info?





Can I integrate your app to my CRM?






 
 
 
 
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